Tuesday, March 28, 2023

Fixing the "error when user right mouse clicks on a bookmark" issue

Users might get the "Oops, something went wrong..." error message when they right mouse click on a bookmark on the Dashboard to invoke the bookmark context menu.

It happens when a browser extension is running in the browser that changes the content of the Bookmark Ninja Dashboard. It changes the IDs of the components of the web page (the Dashboard) which causes the error. This is a very bad behaviour of a browser extension, the browser web stores should refuse the submission of such extensions. These extensions can harm the functionalities of the web applications.

Typically browser extensions that translate the content of the web pages can cause such issues.

Please follow the steps below to fix the issue:

(1) Disable all the browser extensions in your browser.

(2) Enable the browser extensions one by one to find out which one causes the issue.

(3) If you find the browser extension that causes the issue add Bookmark Ninja to its exception list/white list (if there is any). Make sure you are using the full URL "https://www.bookmarkninja.com". If the browser extension doesn't support an exception list/white list then leave the extension disabled.