Sunday, May 19, 2019

Customer feedback survey

Last week we sent out a survey to the Bookmark Ninja customers. There were questions about the usage habits and also about what new features/improvements the customers would like to see in Bookmark Ninja.

We would like to thank those ones who submitted the survey!

All the feedback we received will definitely help us to plan the upcoming developments more efficiently.

Since we received so much feedback, it will take one or two weeks to review and evaluate them. I also saw some questions in the feedback, I'm going to answer them if email address was submitted.

Friday, March 22, 2019

The "Add to Ninja" pop-up is blocked in Firefox's latest update

The latest Firefox update (version 66) has come with some "surprise" again.

If you click on the "Add to Ninja" add-on button you will get the "Firefox prevented this site from opening a pop-up window" message even if you already have the Bookmark Ninja website in the exception list of the pop-up blocker. This worked fine in version 65 but not in version 66.

I have contacted the Firefox support forum, I will post if I have any updates on this.

There are 2 workarounds to fix the issue:

Turn off the pop-up blocker completely in Firefox (under Options/Privacy & Security/Permissions)

or

Use the "Add to Ninja" bookmarklet instead of the Firefox add-on (you can install it from this page with a simple drag and drop)

Please contact me at support@bookmarkninja.com if you have any questions.

Saturday, February 23, 2019

Fixing the "Ninja extensions can't be installed in Firefox" issue

Some users complained about that they couldn't install the Bookmark Ninja extensions in Firefox.

It seems that the latest Firefox update (v65) broke something. Please follow the below steps to fix the problem:
  • Uninstall Firefox (Add or Remove Programs in Windows 10)
  • Reinstall Firefox from https://www.mozilla.org
  • Now you will be able to add the Ninja extensions

Please contact me at support@bookmarkninja.com if you have any questions.